Frequently Asked Questions
What is Pay-What-You-Can counselling?
Our Pay-What-You-Can (PWYC) Counselling Program exists to help make professional mental health care more accessible. We believe that financial circumstances should not prevent someone from receiving compassionate, high-quality counselling.
PWYC appointments are offered at a reduced fee based on your individual circumstances and are provided by supervised student therapists or qualifying therapists under the guidance of experienced Registered Psychotherapists.
Who is eligible for the Pay-What-You-Can program?
The program is intended for individuals experiencing financial barriers to accessing counselling. Whether you’re a student, between jobs, living on a limited income, supporting a family, or facing unexpected financial challenges, we’d be happy to discuss whether the program is a good fit for your situation.
How much will I pay?
Our Pay-What-You-Can program offers a flexible fee structure based on your financial circumstances. Together, we’ll determine a fee that feels manageable while allowing you to access ongoing support.
If you’re unsure what you can reasonably afford, we’re happy to have that conversation with you.
Will I receive the same quality of care?
Absolutely. Our student therapists and qualifying therapists receive regular clinical supervision from experienced Registered Psychotherapists to ensure you receive ethical, compassionate, and evidence-based care. Many clients find their counselling experience to be deeply meaningful regardless of the fee they pay.
Who will I be working with?
Pay-What-You-Can appointments are typically provided by student therapists completing their clinical training or qualifying therapists working toward independent registration. They are carefully selected, receive ongoing supervision, and are committed to providing excellent care.
What concerns can be addressed through the Pay-What-You-Can program?
Our PWYC therapists support clients experiencing many of the same concerns addressed throughout our practice, including anxiety, depression, stress, grief, relationship challenges, life transitions, self-esteem concerns, and personal growth.
If your needs require a particular area of specialization, we’ll help determine the most appropriate therapist for your situation.
How do I know if this program is right for me?
If cost has been preventing you from seeking counselling, we encourage you to reach out. We’d be happy to discuss your needs, answer your questions, and help determine whether our Pay-What-You-Can program is the best fit for you.
Is everything I share confidential?
Yes. Your counselling sessions are confidential and follow the same professional standards and ethical guidelines as all other services offered at Inner Life Psychotherapy + Healing Collective. Your therapist will explain confidentiality and its limits during your first appointment.
Every Person Deserves the Opportunity to Heal
Life’s challenges don’t wait until the timing—or finances—feel perfect.
We believe that everyone deserves access to compassionate, professional mental health care, regardless of their financial circumstances. Seeking support is an act of courage, and we don’t want cost to be the reason someone continues to struggle alone.
Whatever your story, you are worthy of care.
At Inner Life Psychotherapy + Healing Collective, our Pay-What-You-Can program reflects our commitment to making counselling more accessible while providing the same warmth, respect, and clinical excellence that every client deserves.
Whether you’re navigating anxiety, depression, grief, relationship challenges, or simply feeling overwhelmed by life, we’d be honoured to walk alongside you.
Contact us today to learn more about our Pay-What-You-Can Counselling Program and begin your journey toward healing and hope.